About the Role

We’re hiring for an International Banking Process, Inbound. You’ll handle customer queries for banking services, provide accurate information, and ensure a smooth customer experience.

Key Responsibilities

Handle inbound calls for banking products/services

Resolve customer queries and complaints professionally

Maintain call quality and compliance standards

Update CRM and document interactions accurately

Requirements:
Education: Graduate

Experience: Min 1 year in International BPO

Communication: Very good English, V5 level required

Age Limit: Up to 35 years

Shift time: 6:00 AM to 9:00 PM, any 9 hours

Weekly off: 2 rotational offs

Pay: Up to ₹35,000.00 per month

Perks:
- Health insurance
- Paid sick time
- Provident Fund

Education:
- Bachelor's (required)

Experience:
- International voice process: 1 year (required)

Language:
- English (required)

Shift availability:
- Day Shift (required)

Work Location: In person

📌 Customer Care Executive (Malad)
🏢 NotDisclosed
📍 Malad