Work From Office

What We Offer:
- Canteen Subsidy
- Night Shift allowance as per process
- Health Insurance
- Tuition Reimbursement
- Work-Life Balance Initiatives
- Rewards & Recognition

What you will be doing:
Team Leadership & Development
- Lead, manage, and mentor Lead Reporting Analysts and reporting team members; set explicit performance expectations and conduct regular 1:1s, performance reviews, and development conversations.
- Identify skill gaps and create structured development plans; actively coach team members toward technical excellence and career advancement.
- Foster a culture of accountability, collaboration, and continuous improvement within the analytics team.
- Serve as the primary escalation point for team blockers, delivery risks, and cross-functional conflicts.

Delivery Oversight & Quality Assurance
- Own end-to-end delivery of all reporting and analytics projects across the team; ensure outputs meet client expectations, data accuracy standards, and agreed timelines.
- Review and approve dashboards, SQL logic, data models,



and reports developed by the team before client or leadership delivery.
- Establish and enforce data quality standards, documentation practices, and review protocols across all deliverables.
- Proactively identify and resolve data discrepancies, reporting gaps, and pipeline failures; drive root cause analysis and corrective action.

Client & Stakeholder Engagement
- Act as a senior point of contact for clients and internal stakeholders on reporting and analytics matters; manage escalations with confidence and professionalism.
- Lead and facilitate requirements-gathering workshops, reporting reviews, and executive briefings; translate complex data findings into clear, decision-ready narratives.
- Partner with Client Success, CXM Delivery, and Operations leadership to align reporting strategy with client program goals.

Analytics Strategy & Process Improvement
- Drive reporting automation, dashboard modernization, and process s

📌 Project Lead (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar