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Business Systems Analyst
We are seeking a Business Systems Analyst to support our Billing Systems and broader Order-to-Cash (O2C) operations. This role will work closely with the Billing Operations, Finance, and Business Systems teams to support and improve systems that manage Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models.
This is an excellent opportunity for someone with ~5-7 years of experience who is comfortable operating at the intersection of finance operations, systems, and data analysis.
What You'll Do:
- Provide day-to-day support for billing and invoicing systems, ensuring accurate and timely invoice generation
- Troubleshoot billing and invoicing issues across subscription and usage-based billing models
- Work closely with billing operations to resolve discrepancies related to contracts, pricing, usage, and invoicing
- Investigate and resolve data issues impacting billing accuracy
- Support operational processes related to contracts, orders, billing,
and revenue flow across the Order-to-Cash lifecycle
- Assist with issue resolution across Billing Operations, Finance, and Business Systems teams
- Analyze system workflows and identify opportunities to improve process efficiency and data quality
- Perform root cause analysis on billing discrepancies and operational issues
What We're Looking For:
- Required Qualifications
- ~5-7 years of experience in Finance Systems, Business Systems, Billing Operations, or Order-to-Cash functions
- Must have good understanding of Lead-to-Cash processes, including: Prospect, Quote, Contracts, Orders, Billing, Invoicing, Subscription and/or usage-based billing
- Must have experience querying and analyzing data using BigQuery, SQL tools, or similar platforms
- Strong analytical and problem-solving abilities with attention to detail
- Excellent communication skills and ability to collaborate across teams
- Experience
📌 Business Systems Analyst (Pune)
🏢 Fastly
📍 Pune