Handle calls from Client and make reservations onto the online portal.
- Allocation of reservation to Vendors.
- Confirm reservation details to Clients.
- Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.
- Update portal with dispatch details.
- Maintain strict SLA/TAT for all activities
- Attend to and provide customer with a solution to any queries/complaints.
- Must discuss every matter with its supervisor or team leader to get any issue sorted.
- Coordinate with Vender management department and administrative department for

billing/vendor related queries.
- Should be confident in troubleshooting any such emerging queries and maintaining high

standards of Service.
- Prior Car Rental experience preferred.

Job Types: Full-time, Fresher, Internship

Pay: Up to ₹25,000.00 per month

Perks:
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Operations Executive- Car Rental Operations (Thane)
🏢 Aurafox Solutions Private
📍 Thane