Role Synopsis

The HR Manager will support operational teams by managing recruitment, employee

lifecycle processes, performance management frameworks, and HR compliance in a fast
- paced BPO environment.

Role Responsibilities
- Manage end-to-end hiring for operational and support roles
- Coordinate interviews and work closely with process managers
- Support onboarding, employee records, and HR documentation
- Manage performance review cycles and employee feedback processes
- Coordinate payroll inputs, perks administration, and compliance
- Maintain HR reporting and employee engagement initiatives
- Familiarity with performance management, compensation and benefits, statutory

compliance, rewards and recognition, employee retention, and talent acquisition




- Ability to work closely with operational leaders in a service environment
- Comfortable balancing administrative HR processes with employee engagement
- Strong communication skills and ability to build trust across teams

Experience & Educational Background
- 4 - 7 years of HR experience, preferably in a BPO or service organization
- Bachelor's degree in HR, Business Administration, or related field
- Exposure to HR support for large operational teams preferred

Pay: ₹60,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Manager - Human Resources (Thane)
🏢 AMRITA
📍 Thane