Job Title: Customer Engagement Executive

Location: Kolkata

Job Overview

Key Responsibilities
- Obtaining and updating lists of individuals' contact details.
- Recording all successful and unsuccessful attempts.
- Make outbound calls to clients/customers as per the provided list.
- Maintain and update call records in the database/CRM.
- Achieve daily/weekly/monthly calling and conversion targets.
- Build and maintain positive relationships with customers.
- Escalate unresolved issues to the appropriate department.

Requirements
- Excellent verbal communication skills in [English/Hindi/Bengali].
- Good listening skills and ability to handle objections professionally.
- Basic computer knowledge (MS Office, CRM tools, data entry).
- Ability to work independently and as part of a team.
- Target-driven with a positive attitude and customer-first approach.

Preferred Skills
- Prior experience in sales/customer service/telemarketing.
- Multilingual ability will be an added advantage.

Why Join Us?
- Market-competitive salary with performance-based incentives.
- Opportunity to learn and grow within the organization.
- Supportive team culture and positive work environment.

📌 Customer Engagement Executive (Kolkata)
🏢 CLIRNET
📍 Kolkata