About SalesDuo:
SalesDuo is a fast-growing Amazon agency helping 300+ global brands grow their Amazon business — from catalog and operations to marketing and advertising. We have grown 300% in the last two years and are scaling our sales engine to match. You will be joining a lean, high-performance team where your numbers matter and your growth is real.

Job Overview:
We are looking for a dynamic and client-focused Account Manager - Customer Success to join our growing team. In this role, you'll be the trusted point of contact for our eCommerce clients - driving account strategy, managing relationships, and ensuring customer success across Amazon and other online platforms.

You'll work in a rapid-paced, collaborative environment where your contributions directly impact client satisfaction, retention, and revenue growth. This is a high-ownership role ideal for someone who thrives in the eCommerce space in a customer facing role, is comfortable working night shifts to support global clients, and is passionate about delivering exceptional results.

Roles & Responsibilities:




- Client Relationship Management: Build and nurture long-term partnerships with clients through proactive communication and strategies that grow their business profitably.
- Sales Management: Drive revenue growth by identifying new business opportunities, upselling, and cross-selling our offerings.
- Customer Success: Ensure clients achieve their goals using our solutions - leading to strong retention and high satisfaction.
- Account Strategy: Develop and execute strategic account plans that align with both client goals and business objectives.
- Performance Tracking: Monitor key performance indicators (KPIs), assess success metrics, and identify areas for optimization.
- Issue Resolution: Quickly and effectively resolve client concerns to maintain a high level of satisfaction.
- Industry Insights: Stay ahead of trends in the eCommerce space to provide actionable insights and recommendations to clie

📌 E-commerce Brand Manager (India)
🏢 Salesduo
📍 India