Responsible for processing orders into relevant systems, supporting the order to bill portions of order fulfillment. May include processing credits. Enhances customer experience through improving timeliness in service delivery by achieving the guaranteed average turnaround time, based on agreed product/process and reducing the resolution time with agreed quality for non-complex requests on low tier accounts (may include implementation of Service Level Agreement). Owns order fulfilment for non-complex activities, meeting requirements in an accurate and timely manner, whilst ensuring that the company's goals and objectives are met.
- Position Overview:
- We are building a Sales Order Specialist (SOS) team composed of highly skilled individuals with order management / order-to-cash experience preferably with 1-2 years of related work background.

Responsibilities:




- Handle the order process for select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled on time and with accuracy
- Bring up all delays to internal groups including to the senior members of the organization as appropriate
- Accountable for meeting and maintaining defined standards for quality and efficiency
- Handle internal customer queries and communication in a professional manner
- Be a teammate, attend team meetings and ensure that internal and external customer requirements are met
- Responsible for online maintenance, lapsing of subscriptions and access-related issues
- Support billing team in validating online invoices and portals- Addition and modification of customer master data
- Meet agreed volume, service and quality targets
- A teammate who resonates LSEG values of Integrity, Partnership, Excellence and Change

Qualifications:
- 1-2 years of work experienceRequired Skills:
- Good data interpretation skills
- Positive knowledge of computer systems; knowledge on SAP, Salesforce and

📌 Analyst - Order Fulfilment, Global Inhouse (Bengaluru)
🏢 London Stock Exchange Group
📍 Bengaluru