"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."- Location
- Recent Delhi- Employment type
- Full Time Permanent co-worker- Department
- Customer Relations- Deadline
- 2026-07-28- Mobility support
- Domestic- You demonstrate cross-functional teamwork, a customer-focused approach, and emotional resilience, handling challenges calmly and confidently. You have strong communication, analytical thinking, and computer skills that enable you to make sound decisions in a fast-paced environment.- You are passionate about food operations and understand the importance of food safety, quality, hygiene, compliance, and waste reduction.
You are committed to maintaining IKEA's food standards while creating an enjoyable and safe dining experience for customers. You enjoy coaching and developing co-workers and continuously seek opportunities to improve operational efficiency and commercial performance.
- Key responsibilities (title) Your responsibilities
- Key responsibilities (text) - Ensure customers enjoy a positive shopping and dining experience by maintaining well-organized work areas, supporting co-workers, resolving issues promptly, and leading by example in customer focus and collaboration.- Drive daily and weekly service, operational, and commercial targets while continuously improving service delivery and customer satisfaction.
- Drive customer satisfaction and sales growth by acting on customer feedback, maintaining stock awareness, improving processes, and contributing to department and store action plans.
- Lead by example in customer focus, cooperation with other departments, simplicity, and ownership to continuously
📌 Customer Relations Team Leader (Delhi)
🏢 Ikea
📍 Delhi