Education Counsellor cum Receptionist

Location: Dum Dum, Kolkata
Company: All About Digital

About Us

All About Digital is a leading digital marketing agency and training institute dedicated to helping students and professionals build successful careers in Digital Marketing, AI, SEO, Performance Marketing, Social Media Marketing, and Website Development. We are looking for an enthusiastic and customer-focused professional to join our growing team.

Job Summary

Key ResponsibilitiesEducation Counselling
- Counsel prospective students regarding our courses, curriculum, fees, and career opportunities.
- Understand student requirements and recommend suitable training programs.
- Handle walk-in enquiries, phone calls, WhatsApp, website enquiries, and social media leads.
- Conduct follow-up calls to convert enquiries into admissions.
- Maintain admission records and update the CRM/database.
- Assist students throughout the admission process and documentation.

Reception & Front Desk
- Welcome visitors and maintain a professional front office environment.




- Coordinate class schedules and student enquiries.
- Maintain attendance records and visitor registers.
- Handle basic administrative tasks and office coordination.

Administrative Support
- Generate admission reports and daily follow-up reports.
- Coordinate with trainers and management.
- Support seminar, workshop, and webinar registrations.
- Maintain office files, student records, and fee-related documentation.

Required Skills:
- Excellent communication skills in English, Hindi, and Bengali.
- Robust counselling and interpersonal skills.
- Good convincing and negotiation abilities.
- Basic knowledge of MS Office (Excel, Word, PowerPoint).
- Presentable personality with a professional attitude.
- Strong organizational and time-management skills.

Eligibility
- Graduate in any discipline.
- 0-3 years of experience in education counselling, admissions, customer service, or front desk operations.
- Freshers with excel

📌 Education Counsellor Receptionist (Dum Dum)
🏢 All About Digital
📍 Dum Dum