Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
- Primary Responsibilities:
- Drives Basic Hygiene on the operations floor and build culture for the same within Payment Integrity Operations
- Driving Cost Reduction Agenda in the Processes with Automation Opportunities, Productivity Enhancement Opportunities and Cross utilization of resources
- Assist the New Hires & Tenured Staff to meet the Productivity and Quality goals
- Manage team and ensure quality and productivity targets are met and exceeded




- Motivate and engages team members and maintains attrition within thresholds
- Provide coaching and feedback to team members to enable them to improve their performance and focus on their career pathing and advancement within the organization
- Assist recent hires such that they are productive on the floor in the shortest possible time frame
- Build systems to ensure no escalations and is prompt in responding to escalations
- Provide inputs to Leadership on process gaps that exist
- Ensure compliance with internal policies and procedures, external regulations, and information security standards
- Be sensitive and aware of the Organizational priorities towards Change & Innovation and Cost Optimization
- Works independently with mínimal direction and is very high on execution and adherence to timelines
- Takes initiative to understand the process and keeps himself updated on the important changes in the business and the Healthcare industry
- Builds

📌 Assistant Manager (Hyderabad)
🏢 UnitedHealth Group
📍 Hyderabad