Customer Care Executive (Remote)

Work Mode: Fully Remote
Employment Type: Full-Time
Hiring Company: iMaje Technologies / Search Engine Genie (On behalf of our US-based Partner)

Who We're Looking For

What You'll Do
- Understand customer concerns and provide accurate, timely resolutions.
- Maintain detailed records of customer interactions and follow-up activities.
- Work closely with internal teams whenever issues require escalation.
- Deliver a consistently high standard of customer service and professionalism.
- Contribute towards improving customer satisfaction and overall service quality.

Required Qualifications
- Master's degree in any field.
- At least 2 years of experience in customer service, customer support, or a similar role.
- Excellent spoken and written English communication skills.
- Strong interpersonal and problem-solving abilities.
- Comfortable working independently in a remote work environment.
- Willing to work according to US and/or Indian business hours when required.





Preferred Skills

The following qualifications are not mandatory but will be considered an advantage:
- Experience supporting US customers, particularly through voice processes.
- Neutral or American accent.

Why Join Us?
- Permanent work-from-home opportunity.
- Work with an international client base and global teams.
- Opportunities for career advancement and professional development.
- Friendly, collaborative, and growth-oriented work culture.

Application Process

If you believe you're a good fit for this role, we'd love to hear from you. Please send your updated resume along with a brief cover letter describing your relevant experience and why you'd like to join our team.

Job Type: Full time
Location: Remote (Work From Home)

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: Remote

📌 Customer Care Executive (India)
🏢 iMaje Technologies- Search Engine Genie
📍 India