Your Role:
- 1 to 2 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling customer issues, case management, and escalation management.
- Strong verbal and written communication skills in English.
- Good comprehension and analytical skills.
- Ability to work with accuracy and attention to detail.
- Willingness to work in a 24x7 environment.
- Open to work from office.

In this role you will play a key role in:
- Excellent verbal and written communication in English.
- Strong customer handling and escalation management skills.
- Analytical thinking and problem-solving ability.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to work independently and in a team environment.
- Basic understanding of healthcare claims and insurance processes (preferred).

Educational Qualification
- Graduate in any discipline.

Work Location & Shift
- Work from Office and Work from Home
- Noida & Kolkata
- Versatile to work in a 24x7 rotational shift environment

Experience Range:
- A3: 1-2 Years

WHAT YOU'LL LOVE ABOUT WORKING HERE:

📌 Associate Business Advisor (Kolkata)
🏢 Capgemini
📍 Kolkata