Job Description - Quality Control Head:
The QC Head is responsible for overseeing and managing the quality control processes and activities within the food industry. They ensure that all products meet the required quality standards, regulatory compliance, and customer expectations. The QC Head leads a team of QC technicians and collaborates with cross-functional departments to maintain and improve product quality.

Education:
- Degree in Food Technology, Food Science, Dairy Technology, or related discipline preferred.

Experience:
- 12-18 years of experience in chocolate, wafer, confectionery, or food manufacturing quality operations.
- Minimum 5-7 years in plant-level quality leadership role.
- Solid expertise in quality systems, audits, complaint management, and process improvement.
- Proven experience in team building and plant quality transformation.
- Good understanding of automation and modern manufacturing quality controls preferred.

Soft Skills:
- Analytical thinking.
- Good verbal and written communication.

Responsibilities:
- Quality & Food Safety Management:




- Lead Quality Assurance & Quality Control operations for wafer and chocolate manufacturing.
- Develop, implement, and continuously improve SOPs, quality systems, and process controls.
- Ensure compliance with GMP, GHP, HACCP, FSSAI, and customer standards.
- Establish plant-wide quality performance monitoring and reporting systems.
- Process & Product Quality Improvement:
- Drive reduction of process losses, product defects, and rejections.
- Strengthen in-process controls and final product quality standards.
- Support process optimization initiatives with production and engineering teams.
- Implement preventive quality strategies rather than reactive corrections.
- Customer & Market Complaint Management:
- Handle customer complaints and market feedback through structured root cause analysis.
- Ensure strong CAPA implementation and preventive measures.
- Reduce recurring complaints through system

📌 Quality Head (Jammu)
🏢 Sunshine Workforce Solutions
📍 Jammu