Position: Telecaller Executive

Role Summary:
The Telecaller Executive is responsible for making outbound calls, handling inbound inquiries, generating leads, following up with customers, and providing information about the company's products or services.

Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle customer inquiries and provide accurate information.
- Generate and qualify leads through telephonic conversations.
- Follow up with prospects and maintain customer relationships.
- Schedule appointments and coordinate with relevant teams.
- Maintain call records and update CRM/database.
- Achieve daily, weekly, and monthly calling targets.
- Address customer concerns and resolve basic queries.

Required Skills:
- Excellent verbal communication skills.
- Positive convincing and negotiation abilities.




- Solid interpersonal and customer service skills.
- Basic computer knowledge (MS Office, CRM software).
- Ability to handle objections and work under pressure.
- Positive attitude and result-oriented approach.

Qualification
- 12th Pass / Graduate (Any Stream).

Preferred Experience
- Telecalling
- Customer Service
- Sales Support
- Lead Generation

Experience: 0-3 Years
Employment Type: Full time
Location: As per company requirement

Key Performance Indicators (KPIs)
- Number of calls made per day
- Lead conversion rate
- Follow-up completion rate
- Customer satisfaction score
- Target achievement percentage

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Lucknow)
🏢 Marc Laboratories
📍 Lucknow