Here’s a detailed job description for a General Manager (Hospitality Operations) at a service apartment setting:
Job Title:General Manager (Hospitality Operations) - Multiple Service Apartments

Job Summary:
Location: Puducherry

About Us

We are a growing serviced apartment company with multiple premium properties across Puducherry. We are looking for an experienced General Manager to lead our operations and build a high-performing hospitality team.

Responsibilities

1. Manage day-to-day operations across all properties

2. Lead all department heads

3. Ensure excellent guest satisfaction

4. Monitor occupancy and revenue

5. Handle escalated guest complaints

6. Conduct daily operations meetings

7. Develop SOPs and improve processes

8. Coordinate with owners and vendors

9. Recruit, train and mentor department heads

10. Prepare weekly operational reports





Requirements:
1. 7+ years in hotel/service apartment operations

2. 3+ years in a leadership role

3. Excellent leadership and communication

5. Strong problem-solving skills

Work Location: Kosakadai street, Pondicherry
Working Hours: Full Time (9 am to 9pm)
Reporting To: Owner

Job Types: Full time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):
- How many years of experience do you have in hospitality industry and in leadership roles?

Education:
- Bachelor's (preferred)

Language:
- English (required)
- Tamil (required)

Location:
- Puducherry, Puducherry (required)

Work Location: In person

📌 General Manager (Puducherry)
🏢 D Trio Realty
📍 Puducherry