Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Main Responsibilities

In this Role the Senior SAP Invoicing & Cash Service Delivery Analystshould:
- Be expert in SAP Finance business processes + deep knowledge of how the solution works (E2E: Finance & integrations processes - Invoicing, Payment & Cash)
- Expert knowledge on LDC processes, specificities, and their translation into SAP
- Positive knowledge of how to run SAP Finance processes, tables and system config
- Integrate SAP with other systems: interfaces set-up, monitoring and troubleshooting
- Interact with the user to collect business requirements, discover more complex issues,



explain complex SAP Finance functional & technical rules, and present resolution
- Identifies, initiates and solves problems using analysis, experience, and judgment
- Take ownership to deep-dive and solve complex functional or technical topics
- Deep dive and solve problems, by addressing the root cause (CSIs delivery)
- Deliver enhancements (clarify business requirement, prepare DAB and FSD, work with developers and ensure proper test and documentation before move to PROD)
- Share knowledge within the other SAP support team members maintaining documentation that is useful for team's daily work and expertise
- Coach and mentor the more junior members (act as local AMS lead)
- Ensures the execution of Key Performance Indicators (KPI’s) in a timely manner.

Qualifications
- University degree in IT, Procurement, Finance, Business school or equivalent
- 6+ yearsof IT support /delivery experie

📌 SAP Senior Service Delivery Specialist (Gurugram)
🏢 Louis Dreyfus
📍 Gurugram