DESCRIPTION:
Are you ready to shape the future of Quick Commerce in a high-visibility role where structure meets innovation? Amazon Flex is revolutionizing one-party delivery for Amazon Now, and we're seeking a Program Manager who thrives in ambiguity and brings exceptional organizational skills to complex, multi-faceted challenges. This is not your typical program management role—you'll be the central force connecting product, operations, business intelligence, and technology to build a world-class Quick Commerce network.

Key job responsibilities
- Manage and prioritize complex, cross-functional program lifecycles to deliver projects that achieve goals impacting multiple organizations across the Quick Commerce space
- Monitor performance metrics daily, identify operational gaps through data analysis, and work with Business Intelligence teams to continuously build mechanisms that surface issues before they impact customers
- Define and implement standard operating procedures for Quick Commerce operations,



ensuring adherence and driving process improvements across one-party and third-party operations teams
- Collaborate tactically with Marketing, Operations, Pricing, and Launch teams to address performance gaps and delivery issues, serving as the bridge between ROW-Flex Tech and operational teams to resolve technical concerns

A day in the life

Your day begins by tracking performance metrics and identifying gaps in the Quick Commerce network. Using business intelligence tools, you'll spot trends and anomalies that need attention. Once gaps are identified, you'll quickly mobilize relevant stakeholders—whether it's Marketing to adjust campaigns, Operations teams to refine processes, Pricing to optimize offers, or Launch teams to address current rollout issues. You'll spend time bridging communication between operational teams and the ROW-Flex Tech organization, translating technical constraints into business solutions and vice versa. Throughout the day, you'll balance st

📌 Program Manager Ii, Amazon (Bengaluru)
🏢 ASSPL - Karnataka - B56
📍 Bengaluru