19 Aug
|
Aman Group
|
Alwar
Location Overview
Join our team in Amanbagh. With its ancient forts and tiger-inhabited wilds, Rajasthan is renowned for its beauty, nowhere more concentrated than in the Aravalli Hills in the garden oasis that is Amanbagh. Once the staging area for royal tiger hunts, today the rose-hued cupolas and vaulted entrances of the resort's Mughal-inspired structures soar from the greenery - utterly peaceful and consummately private.
Manage the Learning & Development and Quality function, implementing strategies that align with the property's direction. Oversee performance improvement programs and initiatives, ensuring continuous learning and adherence to quality standards.
KEY RESPONSIBILITIES AND DUTIES:
Training Strategy Support and Planning:
Collaborate with others to identify training needs and support with the creation of relevant learning and development programs.
Maintain and execute annual training plans and calendars in collaboration with department heads.
Quality Assurance & Performance Monitoring:
Assist in implementing quality assurance processes,
such as audits and performance metrics, to assess operational performance and identify training needs
Analyze data to from quality assurance processes to recommend practical training solutions which enhance service standards.
Talent Development & Engagement:
Supports the implementation of tools such as engagement surveys and performance reviews to identify learning opportunities for individuals and teams
Provide onboarding and coaching for new colleagues, while assisting in creating familiarization plans for recent leaders
Collaboration with Department Leaders:
Partner with department managers to ensure training programs align with operational needs
Act as a resource for departmental trainers to ensure departmental trainings are being conducted
Facilitation & Program Delivery:
Deliver core programs including Aman’s Train-the-Trainer program, brand introduction, SEVA and Brand Promises, foundational service skil
📌 Assistant L&d Manager (Alwar)
🏢 Aman Group
📍 Alwar