This is a remote position.
Client Coaching & Wellness Planning
Take complete ownership of the success of customized wellness plans for assigned clients.
Create personalized food plans and wellness plans in consultation with Luke Coutinho and senior team members.
Coach clients across all six pillars of holistic health and educate clients on the foundations of health.
Conduct in-depth discovery calls to understand client history, conditions, and goals, and define a transparent line of action.
Prepare customized food plans based on individual health conditions and requirements.
Client Engagement & Follow-ups
Conduct weekly or bi-weekly review calls to assess progress, challenges, and improvements.
Maintain regular, professional, and cordial communication with clients via calls and chat.
Respond to client queries within defined turnaround times.
Ensure continuous follow-up on client progress and outcomes.
Ensure food plans are shared within the defined timelines.
Ensure minimal client feedback related to poor service quality.



Actively work towards collecting testimonials and positive feedback from assigned clients.
Program Management & Support
Assist clients holding programmes, transfers, extensions, and cancellations of programs.
Arrange calls with Luke Coutinho whenever required.
Work with clients towards healing conditions, achieving health goals, and improving quality of life.
Documentation & Reporting
Maintain accurate and up-to-date client records, including CRM, Program dates and call logs , Weekly summaries and end-of-program reports, Goal status and outcomes
Regularly update databases and maintain customer data.
Document client testimonials and convert them into structured case studies.
Maintaining High Quality Standards
Ensure timely delivery of services to clients with accurate and complete documentation at all times, contributing to consistently high audit scores.
Maintain and uphold industry quality benchmarks, including NPS and CSAT, on an ongoing basis.
Support

📌 Nutritionist and Foundational Medicine Expert (India)
🏢 Luke Coutinho Holistic Healing Systems
📍 India