Ready to be a Titan?
ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team solves real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. The work is complex: software with depth, consequence, and real stakes for the tens of thousands of tradespeople who depend on it every day.
We’re hiring a Senior Product Designer who brings craft, genuine ownership, and the ability to operate in the details and at the strategic level. You’ll be a core member of our growing design team in helping to create a best-in-class Enterprise SaaS product with desktop, tablet and mobile touchpoints.
Reporting to Manager, Product Design, you’ll own a product area end-to-end from framing the problem with your product triad through shipping and iterating. We expect you to thrive in ambiguity, come with a strong point of view, and bring the kind of rigor that helps your team make good decisions quickly.
This role is based in Bengaluru, India and sits within ServiceTitan's growing global team, working in close partnership with our XD org headquartered in the US.
What You’ll Do
- Design experiences that are engaging, efficient, intuitive and solve real user problems.
- Partner closely with a product manager and engineering lead, actively shaping priorities, influencing the roadmap, and engaging on implementation tradeoffs and feasibility.
- Conduct user research using a range of methods to understand customer needs and translate insights into clear design solutions.
- Produce high-quality work across all fidelity levels; from rough concepts to polished production-ready designs.
- Use AI tools fluently as part of your everyday workflow to prototype faster, explore ideas earlier, and move from concept to working interaction.
- Provide design feedback and mentor teammates; model what excellent looks lik