Must-Have
- Japanese language proficiency JLPT N3 or above (mandatory)
- Experience in L1 Support / IT Monitoring operations
- Understanding of incident management and IT support workflows
- Ability to communicate effectively in Japanese and English
Responsibilities
- Provide L1 support for applications and infrastructure as per SLAs
- Perform system monitoring and proactive issue identification
- Log, prioritize, and escalate incidents to L2/L3 teams as needed
- Coordinate with Japanese customers and internal teams for issue updates
- Maintain accurate tickets, documentation, and shift handovers
📌 Japanese Language Expert (India)
🏢 Tata Consultancy Services
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.