Systems Administrator, Billing Systems

About the Role

Billing infrastructure is revenue infrastructure. In a business running an enterprise sales-led motion and a product-led self-serve motion in parallel, the configuration quality of that stack directly determines what Finance can close cleanly, what customers are billed accurately, and how much revenue is recovered when payments fail. Were hiring a systems administrator who treats it that way.

We are seeking a Systems Administrator, Billing Systems to serve as the senior platform expert across our billing stack and a trusted operational partner to Finance, RevOps, and Product Engineering. This role will own day-to-day administration of and production support across the billing systems landscape in a scaled, dual-motion SaaS setting.

What You Will Do

Billing Systems Administration
- Own multiple billing platform administration for both our PLG self-serve motion and enterprise-grade invoicing and billing, including: payment methods, product and pricing catalog, subscription lifecycle, webhook monitoring,



and dispute handling
- Maintain pricing configurations, billing templates, and subscription structures as directed by Finance and RevOps. When the price book changes, Billing Systems reflects it cleanly
- Own dunning and revenue recovery configuration: retry schedules, smart retry settings, grace period logic, and dunning email sequences. Monitor recovery rates and optimize the sequence over time
- Monitor platform health proactively. Identify processing failures, data integrity issues, and configuration gaps before they surface in Finance reporting or customer invoices
- Serve as the primary Stripe and BillingPlatform platform contact for Finance, RevOps, and the billing engineering team
- Execute configuration changes following change management controls: documented, tested, and deployed cleanly

Quote-to-Cash Integrations
- Maintain the integration between Selling/Quoting systems and Billing Systems so q

📌 Systems Administrator, Billing Systems (Bengaluru)
🏢 Quickbase
📍 Bengaluru