Location: KINFRA Techno Industrial Park, Kakkancherry, Calicut
Experience: 1+ Year
Job Type: Full-time | In-person
About the Role
WebEaz Technologies Pvt. Ltd. is looking for an experienced and skilled Telecaller to handle customer calls, lead follow-ups, and client communication.
Key Responsibilities
- Make inbound and outbound calls to customers and leads.
- Explain company services and understand customer requirements.
- Follow up with leads and maintain regular communication.
- Handle customer queries professionally.
- Maintain call and lead records using CRM or similar software.
- Achieve daily and monthly calling targets.
Requirements
- Minimum 1 year of experience in telecalling or a related field.
- Experience working with CRM software or lead management tools preferred.
- Excellent communication and interpersonal skills.
- Good convincing, negotiation, and follow-up skills.
- Basic computer knowledge and MS Office proficiency.
- Confident, target-oriented, and customer-focused.
- Ability to work independently and as part of a team.