19 Aug
|
Accenture
|
Navi Mumbai
19 Aug
Accenture
Navi Mumbai
Skill required: Employee Services - Employee Data Process Design
Designation: Performance Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do? The Performance Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
What are we looking for? JOB REQUIREMENTS
Education Equivalent
Any Graduate
Experience
1 - 3 years business experience with similar background
Knowledge of MS Office and Excel skills would be a plus
Knowledge/Skills Requirements:
- Valuable organizational & prioritisation skills
- Analytical and problem-solving skills
- Multi-cultural awareness.
- Passion for customer service.
- Team player.
- Results & detail-oriented
- Focus on high data accuracy.
- Quality driven ?? in communications and all system transactions.
- Strong written and verbal skills in English Language.
Core Competencies ??
- Professional Qualities
- Good oral and written communication skills
- Ability to identify and effectively use resources
- Excellent customer service skills
Roles and Responsibilities:
- Job Description
The Performance Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
Key Responsibilities
- Read, understand and analyze client processes as per the business rules
- Manage and resolve employee tickets related to performance reviews, goal setting, feedback submissions, and system navigation via HR platforms (e.g., Workday, SuccessFactors)
- Support the execution of performance cycles including mid-year and year-end reviews, calibration sessions, and ratings submissions
- Maintain accurate and timely updates to per
📌 Performance Associate (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai