Company Description
Bloom is a next-generation hospitality brand created by professionals from marketing, technology, travel, retail, and academia to transform the Indian travel experience through creative technology and design. The company pioneered a proprietary cloud-based hotel technology suite and launched its first Bloomrooms prototype in 2012, reshaping the affordable travel segment and challenging traditional international hotel chains in India. Bloom is now recognized as one of India’s most loved consumer travel brands, frequently winning awards and ranking highly in industry evaluations. The brand offers a compelling, tech-enabled accommodation concept for hotel owners and travelers alike. Bloom’s long-term vision is to build a 100,000-room platform that delivers a modern, reliable stay experience to India’s hundreds of millions of annual travelers.

Role Description
The Assistant Front Office Manager is a full-time, on-site role based in Chennai, responsible for supporting the smooth and efficient operation of the front office.



This role oversees daily front desk activities, including guest check-in and check-out, reservation handling, and coordinating with housekeeping and other departments to ensure seamless service delivery. The Assistant Front Office Manager monitors guest feedback, addresses service issues promptly, and supports initiatives to improve customer satisfaction and overall guest experience. This position also involves supervising front office team members, assisting with scheduling, training, and performance oversight, and ensuring adherence to Bloom’s service standards and policies. The role requires attention to detail, a focus on operational efficiency, and a strong commitment to creating a welcoming environment for guests.

Qualifications
- Strong front office and customer service skills, with experience managing guest interactions and front desk operations.
- Ability to drive customer satisfaction through proactive service, issue r

📌 Assistant Front Office Manager (Chennai)
🏢 Bloom
📍 Chennai