Key Responsibilities
- Manage and oversee daily operations to ensure smooth and efficient functioning.
- Develop, implement, and monitor operational processes, SOPs, and service standards.
- Lead, supervise, and motivate operational teams to achieve business objectives.
- Allocate responsibilities, monitor team performance, and ensure timely completion of tasks.
- Coordinate with various departments to ensure seamless workflow and communication.
- Monitor operational KPIs, productivity, service quality, and performance metrics.
- Identify operational gaps and implement corrective and preventive measures.
- Ensure compliance with company policies, procedures, quality standards, and statutory requirements.
- Manage customer escalations and ensure timely resolution of operational issues.
- Monitor operational costs, expenses, inventory, and resource utilization.
- Prepare and review operational reports, MIS, dashboards, and performance updates for management.
- Drive initiatives for process improvement, automation, cost optimization, and increased efficiency.




- Conduct regular team meetings and performance reviews.
- Ensure adequate manpower planning and effective utilization of resources.
- Coordinate with vendors, service providers, and external stakeholders where required.
- Support management in implementing new projects, processes, and business initiatives.
- Maintain high standards of customer service and ensure continuous improvement in operational performance.

Required Skills
- Minimum 5+ years of experience in Operations Management or a related field.
- Strong team leadership and people-management skills.
- Excellent planning, organizing, and execution abilities.
- Strong analytical and problem-solving skills.
- Good knowledge of process management and SOP implementation.
- Strong communication and interpersonal skills.
- Ability to handle multiple priorities and work under pressure.
- Robust decision-making and escalation-management skills.
- Proficiency in

📌 Operations Manager (Belagavi)
🏢 Lokmanya Multipurpose Co-op Society
📍 Belagavi