19 Aug
|
Atain
|
Bengaluru
Roles and Responsibilities
- Provide exceptional customer support through live chat, semi voice, blended process, non-voice processes, international chat processing, and client success.
- Handle multiple chats simultaneously with accuracy and efficiency.
- Resolve customer queries promptly and professionally while maintaining a high level of service quality.
- Collaborate effectively with team members to achieve common goals and objectives.
- Stay updated on product knowledge and company policies to provide informed solutions.
Desired Candidate Profile
- 1-4 years of experience in BPO/Call Centre environment or related field.
- Mandatory 1 Year experience into Live chat Process
- Solid communication skills in English (written & spoken).
- Ability to work flexible shifts including rotational shifts.
- Proficiency in handling multiple tasks simultaneously under pressure.
📌 Walk-in || Mega Walk In | Live Chat (Bengaluru)
🏢 Atain
📍 Bengaluru