Key Rules & Responsibilities
- Supervise Security Staff
- Assign duties and shifts to security guards.
- Ensure proper grooming, uniform, punctuality, and discipline.
- Conduct regular briefings and handovers.
- Monitor guards at all significant security points.
- Guest Safety & Security
- Protect guests, visitors, and employees from security risks.
- Monitor suspicious activities and persons.
- Handle guest complaints related to safety or security professionally.
- Maintain confidentiality of guest information.
- Access Control
- Monitor entry and exit of employees, contractors, vendors, and visitors.
- Check staff ID cards and visitor passes.
- Control access to restricted areas.
- Maintain records of visitors and contractors where required.
- CCTV & Surveillance
- Monitor CCTV cameras regularly.
- Ensure cameras and recording systems are functioning.
- Report suspicious activity immediately.
- Preserve CCTV footage related to incidents according to hotel policy and applicable law.
- Incident Management
- Respond quickly to theft, fights, accidents, unauthorized entry,



missing property, or other incidents.
- Prepare accurate incident reports.
- Inform the Security Manager/Hotel Management promptly.
- Preserve evidence and avoid unnecessary disturbance of an incident scene.
- Fire & Emergency Safety
- Know the hotel's fire exits, emergency equipment, assembly points, and evacuation procedures.
- Conduct or assist with emergency drills.
- Respond to fire alarms and other emergencies.
- Coordinate with the Fire Department, police, ambulance services, and other authorities when required.
- Patrolling
- Conduct regular patrols of guest floors, back-of-house areas, parking areas, entrances, plant rooms, and other critical locations.
- Check for unlocked doors, safety hazards, suspicious objects, and unauthorized persons.
- Record patrol observations.
- Key & Access Card Control
- Control master keys and other restricted keys/access cards according to hotel procedures.
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📌 Security Supervisor (Bengaluru)
🏢 Halcyon Hotel
📍 Bengaluru