19 Aug
|
SHIVAM MEDISOFT SERVICES
|
Hyderabad
19 Aug
SHIVAM MEDISOFT SERVICES
Hyderabad
Skills Required
- For Impl -Basic understanding of software usage like SQL skill usage and customer service,
Responsibilities
- Travel to client locations across India for software implementation and training
- Provide in office and remote support for product setup and usage
- Act as the first line of contact for any software-related concerns or issues
- Educate clients on product features, usability, and updates
- Handle customer queries with patience and professionalism
- Coordinate with internal technical and support teams for issue resolution
- Maintain proper documentation of client interactions and feedback
- Ensure successful go-live and smooth client onboarding
Requirements
- Good communication and interpersonal skills
- Fluency in Hindi is mandatory
- Willingness to travel frequently (PAN India)
- Basic understanding of software usage and customer service
- Ability to understand client concerns and respond accordingly
- Problem-solving mind-set and learning attitude
- Preferably from a technical or healthcare background, but not mandatory
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Implementation Engineer (Hyderabad)
🏢 SHIVAM MEDISOFT SERVICES
📍 Hyderabad