Role Overview

You will own a module or module cluster in Ginesys OMS — the orchestration layer connecting marketplaces, brand storefronts, warehouses and stores, deciding how every order is sourced, fulfilled, returned and settled.

OMS is integration-dense and high-volume. Correctness under failure matters more than feature count: a sourcing rule that misroutes one percent of orders becomes a commercial problem for the customer within a day.

You will run discovery with e-commerce operations teams, write the functional and integration specifications, drive delivery, and own adoption and the operational health of what you ship.

What You Will Own

Product Thinking & Discovery
- Work with the Senior / Lead Product Manager and Product leadership to shape the roadmap for your area with a data-driven, customer-centric mindset.
- Deep dive into customer workflows, pain points and product gaps through research, interviews and data analysis with e-commerce operations teams, warehouse managers and channel managers.
- Analyse order-level data — failure rates, SLA breaches,



cancellation and RTO patterns, channel-specific error clusters.
- Map current-state fulfilment flows and locate where the product forces manual intervention.
- Participate in ideation, scoping and prioritisation of recent features and enhancements.
- Bring sized, evidenced opportunities into the OMS roadmap with a Feature Brief.

Requirements, Solution Definition & Documentation
- Convert business problems into functional requirements — PRDs, detailed business requirements (FRDs), user stories, API documentation, UI/UX, workflows and scenarios.
- Specify order states, sourcing and allocation logic, exception paths, idempotency and reconciliation behaviour explicitly.
- Own integration specification — channel and courier API contracts, webhooks, retry and failure semantics, rate limits.
- Design wireframes, workflows and mockups for what you own, collaborating with UI/UX as needed.
- Interact with the solutio

📌 Product Manager/Product Manager 2 (Goa)
🏢 GINNI SYSTEMS
📍 Goa