Position Overview: Randstad Digital is building an agentic framework a Salesforce-native, multi-agent AI platform: an orchestrator “brain” coordinating Agentforce specialists, LLM engines and deterministic Apex skills across channels (in-org voice assistant, Google Chat, mobile). We are seeking a Salesforce AI Platform Engineer with 4+ years of experience to help build the platform itself — not configuration, not release management — working in an AI-first model, pairing daily with Claude-based engineering agents alongside our IT Director and engineers.

Key Responsibilities:
- Platform Engineering (Apex): Design and extend orchestration layers — planner loops, deterministic intent routing, circuit breakers, audit trails, session continuity — with rigorous callout/DML ordering and a test-first discipline.
- LLM Integration: Build against Anthropic Claude and Google Gemini APIs and more — tool-use loops, system-prompt engineering, structured outputs and fallback chains; own the quality and latency of AI answers.
- Agentforce:



Create and maintain agents via the Agent API and GenAI metadata (planner bundles, topics, plugins); navigate platform quirks and compile behaviours.
- Channel Engineering: Evolve channel agents — Google Chat app (Cards v2, dialogs, slash commands, service-account OAuth), Cloudflare Worker relays, and future Teams/Slack surfaces.
- Front-End (LWC): Build polished, branded assistant UIs — utility-bar voice assistant, orchestrator console dashboards — with Lightning Web Security-aware patterns.
- AI-Assisted Delivery: Drive Claude Code engineering sessions, review AI-authored code critically, and keep specs and handoff documents current so multiple AI-assisted engineers work concurrently without collisions.
- Integration Plumbing: Named/External Credentials, External Client Apps, OAuth 2.0 flows (client credentials, JWT bearer) and inbound REST webhooks with JWT verification.

Technical Skills & Qualifications:

Required:
- 4+ years of Salesforce p

📌 Salesforce (AI) Platform Engineer (Bengaluru)
🏢 Randstad
📍 Bengaluru