A Cafe Manager is responsible for overseeing the daily operations of a cafe, including managing staff, ordering supplies, and ensuring excellent customer service. They coordinate with vendors, track finances, and maintain cleanliness.
- Work days : Wednesday to Monday (Tuesday holiday)
- First 1 month probationary hire with 2 week notice period for both parties
- Notice period after probation is 1 month unless agreed otherwise by management
- Timing : 9 am to 7 pm (on public holidays/ other busy days like the Nehru Trophy Boat Race additional hours may be required and proportionate additional pay will be provided)
- Bonus : Upon completion of 1 year, 15 day paid annual leave or can be encashed.
- Annual leaves must be approved 1 month in advance by management and cannot be utilized during the months of October to January.
- Expected joining date : Immediate
- Employment condition : Minimum 6 months of employment
- Experience : 1 year previous experience in a similar or supervisory role preferred
- Skills required :

> Must be organized and show strong leadership skills





> Must have solid communication skills in English

> Must have strong customer relations and be a people person

> Knowledge of accounting and billing background in a bonus

Duties and responsibilities :

> Cafe management and customer relation

> Accurate billing and cash management

> Attending customer calls and orders via mobile/ whatsapp

> Customer service including taking orders and service of ordered items in a timely manner

> Accurate recording of customer orders and follow up

> Setting up/ Closure of hot and cold display products (based on shift timing)

> Purchase management - share daily purchase orders based on kitchen requirement and follow up with vendors

> Daily Expense accounting

> Stock monitoring

> Vendor order placement & tracking

> Vendor invoice & payment monitoring

> Verify vendor bills against products received

> Staff management and performance monitoring

> Must be

📌 Cafe Manager (Alappuzha)
🏢 Borma Cafe
📍 Alappuzha