19 Aug
|
Sobha
|
Bengaluru
Customer Relationship Management
SOL/CRM/1833791
- Sobha ltd
- India
- Posted On 17 Aug 2026
- End Date 31 Aug 2026
- Required Experience 0 - 1 years
Register and
Basic Section
- –1 years
PERSONAL ATTRIBUTES
- Excellent communication and interpersonal skills
- Robust problem-solving ability and customer-centric attitude
- High attention to detail and organizational skills
- Ability to handle multiple tasks and deadlines
- Proficient in MS Office and CRM software tools
- Team player with a proactive approach
RESPONSIBILITIES
- Manage customer interactions from post-booking to handover of property.
- Handle documentation, agreement execution, and coordination with legal and accounts departments.
- Ensure timely collection of payments as per the agreed schedule and follow up with customers.
- Coordinate with internal departments like Projects, Sales, Legal, and Finance for customer requirements.
- Address customer queries, complaints, and provide appropriate resolutions within TAT (Turn Around Time).
- Prepare and maintain MIS reports related to customer payments, agreement status, and communications.
- Assist in planning and executing customer engagement activities and events.
- Manage CRM systems and ensure accurate data entry and documentation.
📌 Customer Relationship Management (Bengaluru)
🏢 Sobha
📍 Bengaluru