"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
- Location

Bengaluru
- Employment type

Full Time Permanent
- Department

Finance, Accounting & Tax
- Deadline

2026-08-24

Candidate profile (title) Who you are

Candidate profile (text) - Default language Lead and manage the Business Support team for Finance and Procurement by ensuring productive, high quality 2nd level support, strong SLA/ KPI performance, well documented processes and effective collaboration with OSS, country stakeholders and process teams to enable resilient, user friendly finance operations.

Drive continuous improvement with a strong focus on the 3 E’s (Efficiency, Experience and Effectiveness).

What we're looking for




- University degree and 3+ years of relevant experience, or a minimum of 7 years of overall professional experience, in P2P, O2C and/or R2R processes. Experience across more than one process stream and practical experience with SAP/S4HANA are preferred.
- Minimum 2 years of managerial experience

Key responsibilities (title) A day in your life with us

Key responsibilities (text) • Lead, coach and develop the Business Support Specialists, fostering a culture of ownership, accountability and continuous improvement.
- Act as the primary escalation point for operational issues impacting Finance & Procurement services across supported countries.
- Oversee day to day operations of the Business Support team across Finance and Procurement functions, ensuring service consistency, operational efficiency and a user friendly experience for all stakeholders.
- Ensure timely, accurate and high quality case resolution by managing helpdesk

📌 Finance & Procurement Business Support Team Leader (Bengaluru)
🏢 Ikea
📍 Bengaluru