Job Summary:

We are hiring a Sales Executive who will drive recent member sales, handle renewals and upselling, deliver a seamless front-desk experience, and support complaint resolution and hygiene oversight.

This is a key member-facing role that blends sales targets, service excellence, and operational discipline ideal for someone energetic, confident, and growth-focused.

Key Responsibilities:
- Greet and assist all walk-in prospects with club tours and membership discussions
- Handle incoming leads via WhatsApp, calls, walk-ins, and CRM follow-ups
- Close new memberships confidently and hit daily/weekly sales goals
- Track renewals due and proactively follow up via phone and in-person
- Address objections, highlight benefits, and offer renewal incentives
- Identify and pitch upsell opportunities (Personal Training, nutrition, long-term plans)
- Educate members on available upgrades or limited-time offers
- Convert basic members into premium/high-ticket customers
- Manage check-ins, guest logs, CRM entries, billing, and cash handling
- Keep reception area clean, professional,



and member-friendly
- Handle member queries and offer real-time support
- Log and resolve member complaints within 24–48 hours
- Escalate unresolved or serious concerns to the Club Manager
- Maintain a member issue/feedback register
- Perform daily hygiene checks at the front desk and floor
- Coordinate with housekeeping to maintain club cleanliness standards
- Log AM/PM hygiene inspections

Qualifications & Experience:
- Graduate or pursuing graduation
- 1–5 years in fitness/retail/hospitality front desk or sales roles
- Good Command in English, Hindi, and Gujrati language
- Familiarity with CRM tools, WhatsApp Business, and Excel

Ideal Candidate Traits:
- Energetic, persuasive, and confident communicator
- Goal-oriented with strong follow-up habits
- Positive body language and well-groomed at all times
- Member-focused, emotionally intelligent, and proactive
- Believes in fitness and inspi

📌 Sales Executive (Ahmedabad)
🏢 Independent Recruitment Consultant (freelancer)
📍 Ahmedabad