Sales Operations Support
- Develop and build effective relationships with the Sales and Operations stakeholders to help drive results
- Supply Risk analysis (SRA) and Forecasting accuracy analysis and improvement plan.
- Coordinate internally with Customer service officers and logistics executive for smooth and effective operation.
- Partner with the Commercial team in the data analysis needed for sales reporting, brand analysis, and consultative insights
- Ensure customer orders are meeting forecasts submitted, liaison with global Demand Planners
- Partner with the global Customer Service & Logistics team to ensure orders are processed end to end smoothly
- Liaise with Commercial Sales and Finance, to ensure facilitation of customer pricing/price increases from time to time
- Simplify workflows and streamline regional sales operation processes
- Liaise with global cross functional teams to provide effective operational support, team collaboration, and analytical insights for the region
- Global cross functional teams to liaise with includes - Customer Service, IT, Finance, Credit,
Marketing, Customer Logistics, MDM, Supply Chain, Demand Planning, Regulatory, Legal
- Project Management Leading and driving new strategic project initiatives, managing end to end project process up to commercialization stage.
Education and Experience
- Graduate with related 8+ years in a sales operations & analysis, international business management. MBA though not compulsory would be preferred.
Skills and Competencies
- Must be self-motivated and be able to work under tight deadlines both independently and as part of a team. Must be able to multi-task.
- Must have excellent oral and written communications skills and detailed oriented.
- Proficient in Microsoft Office; Knowledge of SAP applications preferred.
- Solid analytical skills
- Managing sales pipeline booking and Adhoc Extract requests in salesforce.
- Support sales finance & delivery users on salesforce by providing trainin