19 Aug
|
Naukri e-Hire
|
Hyderabad
19 Aug
Naukri e-Hire
Hyderabad
Roles and Responsibilities :
- Provide email and chat support to customers, resolving their queries and concerns in a timely and professional manner.
- Process customer requests, respond to emails, and update records accurately and efficiently.
- Maintain confidentiality of sensitive information and adhere to company policies regarding data protection.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 0-2 years of experience in an international non-voice setting (email process).
- Strong communication skills for effective written correspondence with customers.
- Ability to work on multiple tasks simultaneously while maintaining attention to detail.
📌 International Chat Process (Hyderabad)
🏢 Naukri e-Hire
📍 Hyderabad