- Manage check-ins and food and beverage services to ensure high-quality customer satisfaction.
- Resolve complex complaints and guide junior team members.
- Greet guests and provide exceptional customer service.
- Collaborate with other departments to ensure seamless operations.
- Develop and implement strategies to enhance guest experience.
- Lead by example and set high standards for customer service excellence.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Sr. Guest Service Associate (Pune)
🏢 Royal Orchid & Regenta Hotels
📍 Pune
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