Job Responsibilities- Work from home
- Handle customer queries related to orders, delivery, returns, refunds, and other Flipkart services.
- Provide accurate and timely resolutions to customer concerns.
- Handle both voice and non-voice customer interactions professionally.
- Maintain a high level of customer satisfaction.
- Follow company policies, process guidelines, and quality standards.
- Maintain proper records of customer interactions.
Candidate Requirements
- Valuable communication skills in Hindi and English.
- Basic computer knowledge.
- Comfortable handling customer calls and chats/emails.
- Laptop is mandatory.
- Stable Wi-Fi connection is mandatory.
- Candidates should be comfortable working in a 6-day working schedule.
- Willingness to work with 1 rotational week off.
- Freshers and experienced candidates can apply.
📌 Customer Care Executive-WFH (Delhi)
🏢 TP
📍 Delhi