Key Responsibilities:

The Sr. Associate, Content Generation System Administrator supports the daily administration and operational reliability of enterprise content generation and automation platforms (like Adobe GenStudio) used in Amgens global content supply chain. This role is responsible for ensuring content generation tools, content automation components, generative capabilities, asset templates, and integrated workflows run smoothly and in compliance with operational and governance standards. The Sr. Associate partners with onshore business owners, content capabilities teammates, creative operations, and IT teams to execute configuration updates, troubleshoot issues, support users, and contribute to ongoing platform enhancements.

Platform Administration Support
- Perform routine administration of content generation automation platforms, including user provisioning, permission management, template configuration, and system updates.
- Ensure content creation templates are maintained and oversee automation rules, asset structures,



and system settings to ensure accuracy and compliance with enterprise standards.
- Assist with release testing, validation, and documentation for current features or platform updates.

Workflow Operations & Issue Resolution
- Monitor automation-driven content creation workflows to ensure smooth performance across template activation, content generation, creative assembly, and handoff to downstream systems.
- Troubleshoot operational or technical issues within the automation platform and escalate as needed to onshore owners or IT.
- Log, track, and close issues within defined SLAs, ensuring minimal disruption to content production teams.

Governance & Compliance Execution
- Apply and uphold governance rules including metadata standards, workflow controls, template versioning, naming conventions, and status protocols.
- Perform routine platform checks, logs review, and monitoring to support audit readiness.
- Flag inconsistencies or risks a

📌 Sr. Associate (Hyderabad)
🏢 Amgen
📍 Hyderabad