We are looking for an enthusiastic and confident Telecalling Executive to join our sales team. The candidate will be responsible for connecting with potential customers over the phone, understanding their requirements, explaining our products/services, and converting leads into customers.
Key Responsibilities:
- Make outbound calls to prospective customers from provided leads.
- Explain products/services clearly and professionally.
- Understand customer requirements and provide suitable solutions.
- Follow up with interested prospects regularly.
- Maintain accurate records of calls, leads and follow-ups.
- Achieve daily/weekly/monthly calling and sales targets.
- Coordinate with the sales team for lead conversion.
- Handle customer queries and objections professionally.
- Update customer information in CRM/Excel.
- Build a positive relationship with prospective customers.
Skills Required:
- Good verbal communication skills.
- Hindi and English communication.
- Confident and persuasive personality.
- Valuable listening and interpersonal skills.
- Target-oriented and self-motivated.
- Basic knowledge of MS Excel/CRM.
- Ability to handle customer objections and follow-ups.