19 Aug
|
Leap Scholar
|
Coimbatore
19 Aug
Leap Scholar
Coimbatore
About the Company :
We are a leading study abroad company, helping students achieve their dreams of international education. We are looking for a proactive and personable Branch Executive to manage front desk operations and handle activities.
As a Branch Executive, you will be the face of our office and the first point of contact for aspiring students and walk-ins.
About the role :
We are looking for a energetic and student-friendly Branch Executive who can manage front-desk responsibilities and handle tele-calling to support our counseling and sales team. You’ll play a key role in guiding students and parents with basic information and ensuring a smooth experience at our branch.
The charter for this role will include:
- Greet and assist walk-in students and parents.
- Manage student appointments and maintain the counselor calendar.
- Handle incoming calls and guide students to the right point of contact.
- Maintain daily visitor logs and ensure the front office is always well-organized and presentable.
- Make outbound calls to prospective students who have shown interest in studying abroad (via leads from website/events/social media).
- Share accurate and basic information about countries, courses, and intakes.
- Follow up on leads and schedule appointments for counseling sessions.
- Maintain proper call logs and update lead data in CRM tools.
- Handle basic queries over call or WhatsApp and guide students to the appropriate counselor.
Ideal Persona would :
- Excellent communication in English and Tamil.
- Prior experience in tele-calling, counseling support, or front office will be an advantage.
- Confident, friendly, and student-oriented approach.
- Strong phone etiquette and listening skills.
- Basic knowledge of MS Excel, Google Sheets, and email communication.
- Ability to multitask and remain calm under pressure.
If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.
📌 Branch Executive (Coimbatore)
🏢 Leap Scholar
📍 Coimbatore