Full job description Urgent Hiring: Education Counsellor/ Programme Counsellor Location: Mumbai, Grant Road - Peddar Road Job Type: Full-time Department: Admissions / Student Outreach / Counselling Reporting To: Admissions Head About the Role We are looking for a passionate and student-focused Education Counsellor to join our Admissions team. In this role, you will guide prospective students and parents through the admission process while helping them choose the right career path in creative and emerging technologies. You will counsel students for programs in: Animation VFX Gaming Comics XR/VR Digital Media Content Creation Creative Technologies Key Responsibilities Counsel prospective students and parents on courses, eligibility, curriculum, career opportunities, and the admission process. Understand students' interests and career goals to recommend suitable programs. Handle enquiries received through the website, social media, referrals, and other admission channels. Follow up with prospective students and convert qualified leads into admissions. Maintain accurate records in the CRM, including lead status, counselling notes, and follow-up schedules. Resolve queries related to courses, fees, schedules, eligibility, certifications, and admissions. Coordinate with the Academic, Marketing, Finance, and Operations teams to ensure a smooth admission process. Guide students through applications, documentation, fee payments, and enrolment. Prepare daily and weekly reports on enquiries, counselling activities, and admissions. Stay updated on institute programs, admission policies, and industry trends through ongoing training.



Eligibility Graduate in any discipline. Preferred educational background in Education, Psychology, Management, Marketing, Commerce, Mass Communication, Media, Animation, Design, or related fields. Certifications in Counselling, Admissions, Communication, Sales, or EdTech will be an added advantage. Experience 2 - 6 years of experience in Education Counselling, Admissions, Student Counselling, Tele Counselling, EdTech Sales, or Student Outreach. Experience in EdTech, Education, Skilling, Media, Animation, Gaming, or Creative Technology is preferred. Freshers with excellent communication skills, a positive attitude, and a willingness to learn are encouraged to apply. Required Skills Excellent verbal and written communication skills Strong interpersonal and counselling abilities Student-centric approach with empathy and professionalism Relationship-building and persuasion skills Proficiency in CRM software, Google Sheets, or MS Excel Strong follow-up, organization, and time management skills Attention to detail and problem-solving ability Target-oriented mindset with a commitment to delivering an excellent student experience High ethical standards and ability to maintain confidentiality Why Join Us? Opportunity to work with one of India's leading creative education institutes. Exposure to fast-growing industries such as Animation, VFX, Gaming, XR, and Digital Media. Learning and career growth opportunities. Supportive and cooperative work environment. Interested candidates, kindly share your updated resume at Ph No - Pay: ₹25,061.78 - ₹35,470.25 per month

📌 Program Counselor (Maharashtra)
🏢 Indian Institute of Creative Technologies
📍 Maharashtra