Location: Gurgaon, Haryana – Work from OfficeEmployment: Full-TimeWorking Hours: 9:00 AM – 6:00 PM ISTSalary: ₹45,000 – ₹50,000 per month

About the Role

Evolved Hair Restoration is looking for an exceptionally strong caller with excellent spoken English to join our Gurgaon team.

This is primarily a calling and patient coordination role supporting our Perth, Australia clinic. The successful candidate will communicate with Australian patients and enquiries throughout the day, helping manage appointments, follow-ups and ongoing patient communication.

Calling is the #1 priority of this role. We are looking for someone who is confident on the phone, articulate, persuasive, warm and comfortable having professional conversations with international patients.

Key Responsibilities

Australia Operations – Primary Responsibility (90–95%)

· Make and receive calls with patients and prospective patients of Evolved Hair Restoration, Perth.

· Call current enquiries promptly and assist with appointment bookings.





· Follow up with prospective patients who have enquired about consultations or treatments.

· Manage appointment bookings, confirmations, rescheduling and cancellations.

· Make systematic follow-up calls to improve consultation attendance and patient conversion.

· Re-engage patients who have previously enquired but have not yet booked.

· Coordinate closely with the Perth clinic team to ensure appointment calendars remain accurate.

· Maintain clear records of calls, patient interactions and follow-up requirements.

· Communicate professionally and sensitively with patients considering hair restoration procedures.

International Patients – Gurgaon (5–10%)

· Handle enquiries from international patients considering treatment at Evolved Gurgaon.

· Assist with consultations, appointment scheduling and treatment-related coordination.

· Follow up with international leads and existing patients as required.

Who We Are Looking For

The most important requirement is outstandi

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