TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

TCS hiring for Technical Support Representative – L2

Experience: 3-7 Years

Location: Chennai / Gandhinagar and Indore

Job responsibilities include but not limited to –

Job Requirements*
- Must have hands on experience on SIEM in last three years
- B. Tech with 3-5 years of relevant experience.
- Certification in Public Cloud and Technology Certification (i.e. AWS/AZURE/GCP) /Qradar/Splunk/SIEM platform certification. Preferably Google Cloud Platform certified.
- Good Communication Written and Verbal Skills.

Key Responsibilities*
- Upgrade and maintenance of SIEM Infrastructure. Knowledge of Windows/Linux based servers basic management and command line tools.
- Cyber incident and forensic investigation.
- Logs analysis and co-relation of security events.
- Self-motivated and quick learner and should be flexible in working 24*7 environment




- Solid understanding of Google SIEM concepts (log analysis, threat detection, correlation rules, data ingestion, parsing, search).
- Software & System Understanding: Deep understanding of cloud technology and software architectures, particularly within the GCP environment.
- Strong understanding of SOAR concepts (security orchestration, automation, response, playbook design, integrations, case management).
- Experience with Google SecOps SIEM/SOAR products is highly desirable.
- Cloud Computing: Familiarity with cloud platforms and their core services (GCP knowledge is an advantage).
- Providing technical assistance to users, both internal and external, through various channels
- Communicating technical information clearly and concisely to users and stakeholders
- Ensuring consistent and secure configurations across the cloud environment
- Support with 24x7 operations (Rotational Shifts)
- English language (verbal and written) Proficiency is must

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📌 TCS hiring for Technical Support Representative – (Chennai)
🏢 Tata Consultancy Services
📍 Chennai