We have been in the enterprise ATS space for 10 years. Some of the best companies in the country run their hiring on MyNextHire. The world is shifting to AI-first hiring and our clients need someone who can help them think through that transition clearly -- not someone who demos features, someone who consults.
What you need to achieve
Own and renew 20 enterprise client relationships -- 10 existing and 10 new onboarded within 12 months -- by delivering ROI that clients can see, measure and believe in.
How the best people get there
- Find a way to learn and document how each TA leader actually runs their hiring -- through their usage data and real conversations -- so your solutions are always in their context
- Keep track of and de-bottleneck internal processes so your client gets the best service from the support, delivery and product teams
- Use that understanding and dependability to co-own the KPIs the TA head is measured on internally, and review progress every quarter so renewal is never a surprise
- Work closely with each client to define their path into AI-first hiring -- with MyNextHire as the vehicle
- Run business reviews clients look forward to attending -- and walk away feeling fully equipped to handle their own management
What you can count on
- A product with 10 years of enterprise depth and a strong client roster that opens doors
- Sales team to bring you into current conversations once there is a real deal to shape
- CX team to handle day-to-day client operations and flag when deeper thinking is needed
- 10 years of domain knowledge on enterprise TA that the team will actively transfer to you
What you need to be resourceful around
- Renewal sits entirely with you -- if a client does not renew, that is on you
- This is not a sales role. You are the person who makes clients get the ROI promised
- Clients will sometimes be confident about the wrong thing -- your job is to slow that down, not go along with it
Why this is your next mo
📌 Senior Customer Success Manager (Pune)
🏢 xTenteam
📍 Pune
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