Head Billing , CNC > Head Carrier & FLX Collections> Head FLX Collection > West NSA Lead
1. Job Purpose (In one or two sentences)
This position is responsible for managing Receivables with a view to minimize bad debts covering VIBS receivables –FLV & FLD (Multiple Products) along with suitable process improvement. Is also accountable for Payment Posting, Reconciliation, GST issues, Recovery . Should have B2B collection experience of 5-10 years
1. Key Accountabilities / Key Result Areas (Max 5)
- Achievement of Business KPIs of VIBS CNC through various measures
- Collection and Bad Debts KPI achievements
- Cross functional coordination to achieve organisational goals s
- Leverage scale benefits and operating efficiencies like improving Due date Collections and higher compounded collections efficiency
- Timely resolution of dispute through cross functional teams
- Account Receivable Reduction
- Collection back office management to support collection processes
- Ensure Process Compliance
1. Core Competencies, Knowledge, Experience, Technical / Professional Qualifications (Max 5)
- Target Oriented Approach
- Competent qualified having experience in handling processes like collection, payment reconciliation, TDS reconciliation and GST
- Identify and investigate discrepancies and resolve with cross functional departments
- Managing entire collection life cycle management of customer
- Risk assessment and analytics
- Receivables management (Collection expertise), active & Deactive
- Expert in B2B and Large account management and have experience of handling large accounts Pan India
- Sound in Process / systems knowledge / experience
- Strategic thinking ability and good data analysis skills
- Excellent Communication Skills and presentation skills
1. Key Performance Indicators (Max 5)
- Billing Vs Collections – VIBS PORTFOLIO
- Bad Debts
- Digital Promoti