ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D; center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India .

Company Name:

Carl Zeiss India Bangalore ZEISS India

Position Title:

Support DevOps Engineer (Global Role)

Department:

CIT

Location

Bangalore (ZIGCC)

Employment

type

Full Time
About the Team

The Monetization Platforms department is one of the strategic units within Corporate IT and is responsible for Design, development & management of Billing, Licensing and Subscription Solutions as three central services across the ZEISS Group worldwide.
Your Role

As a Support Devops Engineer (Global Role) with 2-7 years ,



you are responsible for the support and handling incidents for Licensing platform at Zeiss.

Your key responsibilities:

Must-Have Skills (Non-Negotiable):
- Solid understanding of software licensing processes and workflows (entitlements, activations, renewals, deactivations)
- Proven ability to analyze technical logs, traces, and telemetry and to reproduce incidents in test environments
- Strong experience working with ticketing systems for handling incidents and service requests
- Basic hands-on experience with SAP (navigation, reading key business data, understanding process context)
- Excellent communication skills in English, both written and spoken, including explaining technical topics to non-technical stakeholders
- Customer-oriented mindset with a structured and reliable working style
- Strong ability to prioritize and self-organize in a dynamic workplace with parallel tickets, requests, and stakeholders

Core

📌 IT Analyst (Bengaluru)
🏢 ZEISS Group
📍 Bengaluru