Duration: Initially 6 months (We had two candidates hired by client for different skillset and post hire, client wanted to keep them the contract to be for 3 years)
Role & responsibilities
Technical Expectations
Candidates should have hands-on experience with:
- Salesforce Administration
- Data imports/uploads and data cleanup activities
- Running reports/spreadsheets
- Basic Flow creation and maintenance
- User support and case management
- General platform navigation and troubleshooting
Common Challenges manager has Seen
- Candidates with certifications but limited practical Salesforce experience
- Lack of technical depth to handle basic admin tasks independently
- Poor communication with business users
- Inability to troubleshoot and investigate issues before escalating
Candidate "Must Haves"
Salesforce Administrator experience
Investigative/problem-solving mindset
Strong communication skills
Experience supporting end users
Basic Flow knowledge
Data management/import experience
Salesforce org available for interview demonstration
Potential Knockout Factors
Pure Salesforce Developer background with limited admin/support experience
Certification-only candidates without hands-on experience
Inability to perform live Salesforce navigation/demo
Unwillingness to work required shift hours
Weak communication or user-facing experience
Preferred candidate profile
Perks and perks
📌 Salesforce Administrator (India)
🏢 Soft Corp Technlogies
📍 India
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